Hanoi’s Department of Culture, Sports and Tourism said on June 27 that
it will actively improve the tourist environment in the capital in the
coming time.
The department made the pledge at a
June 27 meeting on measures to implement its tasks in the last six
months of the year.
Recently, there are many
complaints about environmental hygiene, vendors’ harassing and
overcharging tourists in the city, making negative impacts on the
capital’s tourism. The ancient quarter, the area around Hoan Kiem
Lake, Literature Temple, and the route surrounding West Lake
are “hot” spots.
The department said a tourist
support centre will be set up at No. 47 Hang Dau Street in the
ancient quarter in July to provide tourists with necessary information
and deal with complaints from tourists.
Besides, the
department will accelerate inspection of tourist service providers in
the city, aimed at finding wrongdoings and have measures to resolve.
Since the beginning of the year, around 8.33 million visitors have
come to Hanoi, up 9 percent against the same period last year,
including 1.03 million international guests, up 15 percent. The numbers
of tourists from Japan, the Republic of Korea , the US , France
and Australia saw the strongest rises.
At the
meeting, Deputy Director General of Vietnam National Tourism
Administration Nguyen Manh Cuong handed over to the department a
certificate recognising Hanoi as one of the 25 most favourite
destinations in Asia. The destinations were selected by readers of the
world’s biggest travel website TripAdvisor.-VNA