Vietnamese information technology firms get the nod from Prime Minister
Nguyen Tan Dung to use outsourced services, the English language news
website VietNamNet Bridge reported.
IT firms will provide software products and technology systems under the mode of service packages to customers for use.
The
systems will run on the suppliers’ platforms. Customers can order the
services they want and pay for service packages, while the service
providers will take the responsibilities for all the stages of the
service deployment, from operation to maintenance.
According to
Do Cao Bao, Chair of FPT Information System Company (FIS), there are
four basic benefits institutions and individuals can enjoy when using
outsourced services.
They can cut down expenses, save time, improve productivity and reduce labour costs.
Regarding
the investment rate, the companies only have to pay small sums of money
for what they receive for years, instead of having to spend big money
at once to build up information systems of their own.
Customers
will also be able to save time because they do not have to follow the
complicated administrative procedures. If they use IT firms’ services,
they will not have to worry about procedures because this will be
undertaken by the IT firms.
Using IT services instead of
developing information systems of one’s own is believed to be an
economical solution for everyone. They do not need to maintain a large
workforce to run IT works.
Nguyen Xuan Hoang, CEO of Misa, said
IT services are especially suitable for small and medium enterprises and
state agencies, which can easily access high-level management systems,
and do not have to spend too much money on servers and systems.
However,
analysts commented that it is too early to say the Government decision
on allowing state agencies to use outsourced IT services would help
develop the market.
In fact, Vietnamese institutions and
individuals have been aware of the benefits of IT services. However,
they are hesitant to go ahead.
Bao of FIS said that this is
understandable. The “hesitancy” is the thing regularly seen in
developing countries, where the management level remains lower than in
developed economies.
However, Bao said, this does not mean that
the opportunity to develop the IT outsourced service market has not
come. Vietnam is believed to have all the necessary conditions to do
this right now.
IT has been developing more rapidly than the
average development of the other sectors of the national economy. Some
experts believe that Vietnam’s readiness index is even higher than that
of other countries with similar GDP growth rates.-VNA