Japan ’s AGREX Company and Vietnam ’s FPT Software Company have set
up a joint venture to provide high-quality global business process
outsourcing (BPO) service to the Japanese market.

The establishment of the venture, F-AGREX, the first of its kind in Southeast Asia was announced in Hanoi on March 12.

According
to Chairman of FPT Software Company Hoang Nam Tien, the joint venture
is in line with the companies’ strategic orientations.

F-AGREX will bring into play AGREX’s strengths in providing BPO
services and FPT’s cooperation experience with Japanese partners, said
the chairman.

In addition to providing services for
the Japanese market, the joint venture will consider expanding its
service to Vietnam and other Southeast Asian countries in the
future, said Tien.

He added that the BPO service, which is very suitable to the Vietnamese market, requires a great amount of human resource.

The event prepares the direction for the country’s BPO industry.

On the occasion, the two firms signed a Memorandum of Understanding to
start their “Global BPO” plan, providing worldwide BPO services of
Japanese quality at a Vietnamese price.-VNA